Frequently Asked Questions
Everything you need to know about our natural beauty solutions.
Are VOS Natural Cosmetics products 100% organic?
We prioritize high-quality natural ingredients. While many of our components are certified organic, we focus on ensuring every formula is free from parabens, sulfates, and synthetic fragrances.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, provided it is at least half full.
Do you test your products on animals?
No, VOS Natural Cosmetics is strictly cruelty-free. We never test our finished products or raw ingredients on animals, nor do we work with suppliers who do.
Are your products safe for sensitive skin?
Yes, our formulas are designed with sensitivity in mind. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.